We appreciate your business and want to ensure a smooth and transparent shopping experience.
Please take a moment to review our Shipping & Delivery Policy to understand our procedures, methods, and timelines for shipping and delivering products or services to you.
Shipping Methods and Associated Costs
we offer the following shipping methods for your convenience:
- Standard Shipping (Free Shipping Mode and mostly preferred): This is our most economical option and typically takes 4-7 business days to deliver.
- Express Shipping (On Demand Only): For those who need their orders in a hurry, we offer Express Shipping, which takes approximately 3-6 business days.
Please note that shipping costs may vary depending on the destination, weight, and dimensions of the products in your order. The shipping costs for your specific order will be calculated and displayed during the checkout process.
Estimated Delivery Times and Factors Affecting Them.
The estimated delivery times mentioned above are approximate and may vary based on several factors, including:
- Destination: Orders shipped to remote areas or international locations may take longer to arrive.
- Product Availability: Some products may be on backorder or require additional processing time.
- Custom Orders: Customised or personalised products may have extended delivery times.
- Peak Seasons: During busy periods such as holidays, delivery times may be slightly longer than usual.
Please keep in mind that these are estimates, and we do our best to fulfil orders promptly. You will receive a confirmation email with a tracking number once your order has been shipped.
We offer order tracking to keep you updated on the status of your purchase. To track your order:
- Log in to Your Account: Sign in to your account on our website.
- Go to Order History: Navigate to your order history or order tracking section.
- Enter Your Tracking Number: Enter the provided tracking number for your order.
- View Your Order Status: You’ll see real-time updates on the status and location of your package.
If you have any questions or encounter any issues with tracking your order, please don’t hesitate to contact our customer support team for assistance. For any further inquiries or concerns about shipping and delivery, please refer to our https://hansnaturals.com/contact-us/ page.
We value your trust and are committed to delivering your products to you in a timely and efficient manner.